Main information:

Imprint / Legal Notice

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Conditions of use

The texts, pictures, graphics and design of these Internet pages are subject to copyright. They may only be used for private and other own purposes within the framework of section 53 of the Copyright Act (Urheberrecht ‘UrhG’). Permission is required for copying or using these pages or sections thereof in other electronic or printed publications and for publishing them, and may be obtained from the persons responsible for the content. Texts, pictures and other data files may also be entirely or partially the copyright of third parties. Further information about the existence of possible rights of third parties can also be obtained from the persons responsible for the content.

The reproduction and evaluation of press releases and speeches is generally permitted provided the source is quoted.

Trademark and name protection

The designations ‘Neuschwanstein’ and ‘Schloss Neuschwanstein’ (Neuschwanstein Castle) are legally protected as trademarks in accordance with section 4 paragraph 1 of the German Trademark Act (Markengesetz ‘MarkenG’), as identifiers in accordance with section 5 paragraph 2 MarkenG and as names in accordance with section 12 of the German Civil Code (Bürgerliches Gesetzbuch ‘BGB’). The permission of the Bavarian Administration of Palaces, Gardens and Lakes (Bavarian Palace Administration) (Bayerische Verwaltung der staatlichen Schlösser, Gärten und Seen [Bayerische Schlösserverwaltung]) is required for use of these designations or names or similar forms of identification by third parties, and in particular for registration and use as domain names.

 

Disclaimer

The Bavarian Palace Administration has compiled and verified all the information provided on this Internet site to the best of its knowledge and belief. No liability can however be accepted for the topicality, accuracy, completeness and availability of the information provided. A contractual relationship is not established with the users of the website.

The Bavarian Palace Administration is not responsible for any damage incurred through use of this Internet site. This disclaimer does not apply in cases involving the regulations of section 839 BGB (liability incurred through breach of official duties). The Bavarian Palace Administration is not liable for any damage caused by malicious software when calling up or downloading data or when installing or using software.

 

Links

These own contents must be distinguished from links to the websites of other providers. With these links, the Bavarian Palace Administration is merely providing access for the purpose of using other contents in accordance with section 8 of the Telemedia Act (Telemediengesetz). When these links to other Internet sites were set up, the content was examined with respect to any liability it might incur under civil or criminal law. The Bavarian Palace Administration cannot however monitor this content constantly for changes and cannot therefore accept any responsibility for it. The provider of the linked site is solely responsible for illegal, erroneous or incomplete contents and in particular for any damage incurred through the utilization or non-utilization of the information of third parties.

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Privacy policy

With this description of our privacy policy, the Bavarian Palace Administration would like to inform you about the processing of personal data and your rights in this respect.

Our privacy policy applies to all persons who make or have contact with the Bavarian Palace Administration or who use services of the Bavarian Palace Administration, which includes the website. Third parties (such as online platforms like facebook or YouTube, to which there are links on our web pages) can also collect, use and disseminate information. This privacy policy does not apply to such third parties or their services and we cannot accept any responsibility for the potential use by these third parties of the information they collect. For information about the data protection practices of third parties, please contact them directly.

Contact details of our data protection officer

You can reach our official data protection officer at:

Behördlicher Datenschutzbeauftragter der Bayerischen Schlösserverwaltung
-persönlich-
Schloss Nymphenburg, Eingang 16, 80638 München
Postal address: Postfach 20 20 63, 80020 München
Telephone: +49 89 17908-130
Telefax: +49 89 17908-154
datenschutzbeauftragter@bsv.bayern.de

Legal basis of the data processing

The legal basis for the processing of your personal data – where not otherwise stated – is article 6 paragraph 1 letter e of the General Data Protection Regulation (Datenschutz-Grundverordnung ‘DSVGO’ (in conjunction with article 4 paragraph 1 of the Bavarian Data Protection Law (Bayerisches Datenschutzgesetz ‘BayDSG’). The data can only be processed with your consent in accordance with article 6 paragraph 1 letter a DSGVO.

Recipients of personal data

Insofar as your data is processed electronically, our data processing systems are operated by the IT service centre of the State Office for Digitalization, Broadband and Measurements. Your data may be passed on to the relevant supervisory and audit authorities that have right of control.

Data transmission

Within the scope of the statutory powers, your personal data will be disclosed to the following companies within the EU:

• Postal service providers, forwarding agents, shipping service providers, disposal of files/data carriers

• IT service provider within the scope of maintenance and software maintenance

• Authorities of the Free State of Bavaria (District Offices, Water management authorities, Governments) as well as the Bavarian local authorities, insofar as this is necessary to fulfil obligations arising from the legal relationship between the Palace Administration and you.

• In order to process payment transactions, the data will be transmitted to the Staatsoberkasse Bayern, in the event of necessary judicial collection, to the State Office of Finance and, if necessary, to an appointed lawyer.

Length of time the personal data is stored

Your data will be stored by the Bavarian Palace Administration in compliance with legal retention periods for as long as is necessary for the purpose in hand.

Your data protection rights

Your rights as a data subject are as follows:

• You have the right to receive information concerning the data stored about you (article 15 DSGVO).

• If data are inaccurate, you have the right to obtain rectification (article 16 DSGVO).

• If there are no legitimate grounds for retaining your personal data, you can request its erasure or restriction of the processing and can also object to the processing (articles 17, 18 and 21 DSGVO).

• If the processing is based on consent or a contract and if the processing is carried out by automated means, you also have the right to have your data transmitted to you (right to data portability, article 20 DSGVO).

Should you make use of the above rights, we will ascertain whether this meets the legal requirements.

Independently of the above, you have right of complaint to the relevant supervisory authority.

The relevant supervisory authority for Bavarian public bodies is the Bavarian State Data Protection Officer (Landesbeauftragte für den Datenschutz), who can be contacted as follows:

PO Box: Postfach 22 12 19, 80502 München
Address: Wagmüllerstraße 18, 80538 München
Telephone: +49 89 212672-0
Telefax: +49 89 212672-50
E-mail: poststelle@datenschutz-bayern.de
Internet: www.datenschutz-bayern.de

The relevant supervisory authority for the processing of personal data in connection with the tax code is the Federal Official for Data Protection and Freedom of Information (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit ‘BfDI’), who can be contacted as follows:

Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
Address: Husarenstraße 30, 53117 Bonn
Telephone: +49 228 997799-0
Telefax: +49 228 997799-5550
E-mail: poststelle@bfdi.bund.de
Internet: www.bfdi.bund.de

Right to withdraw consent

If you have consented to the processing of your personal data, you can withdraw this consent at any time with effect for the future. Until your consent is withdrawn, the processing remains legitimate.

Technical implementation

Our web server is operated by the IT service centre of the State Office for Digitalization, Broadband and Measurements. The personal data passed on when you visit our website is thus processed on our behalf by this office:

Landesamt für Digitalisierung, Breitband und Vermessung
IT-Dienstleistungszentrum des Freistaats Bayern
St.-Martin-Straße 47, 81541 München
poststelle@ldbv.bayern.de

Recording

When you call up this or other Internet sites, you pass on data to the web server via your Internet browser. The following data are recorded during an active connection for communication between your Internet browser and the web server of the Bavarian Palace Administration:

• Date and time of access

• Name of the file requested

• Page from which the file was requested

• Access status (file transferred, file not found, etc)

• Web browser and operating system used

• Complete IP address of the computer requesting the file

• Quantity of data requested

For reasons of technical security, in particular for countering attempted hacking on the web server, these data are stored by us. After seven days at the latest, the data are anonymized at domain level by abbreviation of the IP address, so that it is no longer possible to link them with individual users. These data are forwarded for information security purposes in accordance with article 12 of the Bavarian E-Government Law (Bayerisches E-Government Gesetz) to the State Office for Information Security.

Cookies

When you access this Internet site, cookies (small files) with a maximum validity of one year are stored on your hard disk. They serve solely to identify you during your visit to the Internet pages of the Bavarian Palace Administration. Most browsers are set up to accept the use of cookies, but you can set your Internet browser to cancel this function during the session in question or on a permanent basis.

Active components

Active components such as Javascript, Java applets or ActiveX controls may be used in the information provided by the Bavarian Palace Administration. You can set your Internet browser to cancel this function.

Matomo web analytics tool

In order to ensure our website meets user demands, we use the Matomo web analytics tool for evaluating user behaviour. However, your consent is required for this (opt-in). You can change or revoke your selection at any time. After your consent, your IP address is first anonymised and only then evaluated by us. This function can be changed in the cookie banner or switched off by you through the setting of your internet browser.

Incorporation of maps from the BayernAtlas

Maps from the BayernAtlas (Bavarian Atlas) of the State Office for Digitalization, Broadband and Measurements are integrated into our website. When you first call up the website, only dummy images are inserted, so that no data is passed on to the operator.

Data is only transmitted to the operator (including the Internet address of the actual page and the IP address of the user) during your actual and every future visit to the website once you have consented to opt in by clicking on ‘Karte einblenden (Display map)’. You can thus decide for yourself whether to activate this offer and consent to the data transfer. To save the option you have chosen, we use a cookie to store the parameters. This however contains only anonymized data for the customization of the browser and no personal data is stored in the process.

Once you have given your consent, the State Office for Digitalization, Broadband and Measurements will use your data to give you access to BayernAtlas. The data protection information of the State Office for Digitalization, Broadband and Measurements concerning the BayernAtlas can be found at geoportal.bayern.de.

Collection of further data

Personal or business data (e.g. name, addresses, e-mail addresses) can be entered on the Bavarian Palace Administration’s site. Any personal information that we receive is used only for sending requested publications or information and is not passed on to third parties. The use of the services is entirely voluntary.

The e-mail addresses for the mailing of the newsletter are stored and used only for this purpose. The newsletter can be cancelled at any time and your e-mail address will then be immediately deleted.

All personal data that we process within the framework of this website is processed by us or our service provider. The registered office of our service provider is in Germany. We have carefully selected this service provider and concluded an order processing agreement with it.

Electronic post (e-mail)

Information that you send unencrypted by electronic post (e-mail) to the Bavarian Palace Administration may be read en route by third parties. The Bavarian Palace Administration cannot usually check your identity and does not know whose e-mail address it is. Legally secure communication by simple e-mail is thus not guaranteed. Like many e-mail servers, the Bavarian Palace Administration uses filters to block unwanted advertising (‘spam filters’) which in isolated cases also wrongly identify normal e-mails as unwanted advertising and delete them. We always automatically delete e-mails with malicious programmes (‘viruses’).

If you want to send us an e-mail with confidential content, we recommend that you encrypt it and sign it to prevent it from being seen by unauthorized persons and falsified en route, or that you use the conventional postal services.

Encrypted e-mails can be sent to us via S/MIME. Send these to the following e-mail address: poststelle@bsv.bayern.de. The certificates of the Bavarian Administration can be found in the central LDAP directory of the Bavarian authority network at ‘directory.bayern.de’. Further information about the Bavarian Administration PKI can be found on the following website: www.pki.bayern.de

Please also inform us whether and by what means the Bavarian Palace Administration can reply to you with an encrypted e-mail and whether – should this not be possible – you would accept an unencrypted e-mail. If you are unable to receive encrypted e-mails, please give us your postal address for a reply to your confidential communication.

Contact and further information

If you have any questions about data security in connection with this Internet site, please contact the official data protection officer.